INFORMATICS

• You have used the ESET Start Menu uninstaller and continue to have problems uninstalling or reinstalling your ESET product
• Your ESET product remains active after uninstallation
• Your uninstallation fails

Solution

1. Download the ESET Uninstaller and save it to your Desktop.

2. Restart your computer in Safe Mode.

3. In Safe Mode open windows command prompt - CMD and run the program esetuninstaller.exe

4. Read the warning - Are you sure you wish to continue? and type y to confirm
5. Review the items listed under Installed ESET products. Type the numner that correspondes to the ESET installation that should be uninstalled and press the ENTER key
6. Verify that you are uninstalling the correct ESET product from the operating system and type y to confirm 
7. After the end job press any key to exit